YOUR FAMILY HAVEN & CO ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing or promotional purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

Personal Information

We may collect:

Name, email address, phone number, and physical address

Insurance inquiry details and quote requests

Payment information, if applicable

SMS and email opt-in records, including consent timestamps

Consultation and service information

Non-Personal Information

We may collect:

IP address

Browser and device information

Website usage information

Cookies and analytics data

Customer Communication

We may maintain:

Inquiry and consultation records

Insurance interests and service preferences

Communication history

Customer feedback

How We Use Your Information

We use collected information to:

Provide insurance consultations and services

Process inquiries and requests

Send appointment reminders and service updates

Send policy-related notifications

Improve our website and user experience

Maintain website security and prevent fraud

Maintain records of communication preferences and consent

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive messages from YOUR FAMILY HAVEN & CO, including appointment reminders, service updates, notifications, and promotional messages where applicable and where you have provided the required consent.

Opt-In & Consent

You only receive SMS messages after providing appropriate consent.

Consent may be collected through website forms or other approved methods.

Opt-in actions may be recorded with timestamps and consent information.

We maintain records of SMS consent in accordance with applicable requirements.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP.

After receiving an opt-out request, you will receive a confirmation message where applicable, and no further SMS messages will be sent unless you subsequently provide consent again.

Message Frequency & Content

Message frequency varies depending on your interactions with YOUR FAMILY HAVEN & CO.

Messages may include appointment reminders, service notifications, insurance-related updates, and promotional communications when applicable consent has been provided.

Help & Support

For assistance with SMS communications:

Phone: +1 305-849-9284
Email: [email protected]

You may also reply HELP to an SMS message for assistance.

Carrier Information

Message and data rates may apply.

Mobile carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

YOUR FAMILY HAVEN & CO does not sell, rent, or share mobile information or SMS opt-in data for marketing or promotional purposes.

SMS opt-in information and consent records are not shared with third parties or affiliates for their own marketing purposes.

Information may be shared with service providers that are necessary to operate our business, such as CRM platforms, SMS delivery providers, appointment scheduling systems, and other communication service providers.

Information Sharing & Disclosure

We do not sell or trade personal information.

We may share information when necessary with:

Service Providers

CRM and communication platforms

SMS and email delivery providers

Appointment scheduling tools

Payment processors, if applicable

Technology and website service providers

Service providers may only use information as necessary to provide services to us and are expected to maintain appropriate safeguards.

Legal Requirements

We may disclose information when required by law, regulation, court order, or legal process, or when necessary to protect our rights, customers, property, or safety.

Business Transfers

If YOUR FAMILY HAVEN & CO is involved in a merger, acquisition, reorganization, or sale of business assets, information may be transferred as part of that transaction, subject to applicable privacy protections.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include:

Secure access controls

Data encryption where appropriate

System monitoring

Data protection procedures

Backup and recovery measures

Staff and service-provider data protection practices

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality

Analyze website usage

Remember preferences

Improve user experience

Monitor website performance

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

Your Rights & Choices

Depending on applicable law, you may have the right to:

Access your personal information

Request correction or updating of your information

Request deletion of certain information

Opt out of SMS communications by replying STOP

Unsubscribe from marketing emails

Withdraw consent where applicable

Ask how your information is being used

To make a privacy-related request, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services.

YOUR FAMILY HAVEN & CO is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Website & Important Links

Website: https://yourfamilyhavenandco.nativelifecrm.com/home-689739
Booking Page: https://yourfamilyhavenandco.nativelifecrm.com/booking-7494

Terms & Conditions: https://yourfamilyhavenandco.nativelifecrm.com/terms--conditions-4542

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

YOUR FAMILY HAVEN & CO

Address:
1362 SW 106 AVE
Pembroke Pines, Florida 33025
United States

Phone: +1 305-849-9284

Email: [email protected]

Website: https://yourfamilyhavenandco.nativelifecrm.com/home-689739
By using our website or services, you acknowledge that you have reviewed this Privacy Policy.